Privacy Policy
Whitestone Capital and Whitestone Prime Capital Pvt. Ltd. · Version 3 · Last updated: 21-10-2026
1. Who we are and who is responsible for your data
This platform is used by two entities owned by the same person:
- Whitestone Capital, a proprietorship and SEBI-registered Research Analyst (Reg. No. INH000020794).
- Whitestone Prime Capital Pvt. Ltd., an AMFI-registered Mutual Fund Distributor (ARN-281897) and PMS distributor (APRN08220).
| Your data and service | Responsible |
|---|---|
| Research, model portfolios, research subscriptions and agreements | Whitestone Capital |
| Mutual fund transactions through BSE StAR MF (client registration, orders, SIPs, mandates), PMS distribution and related servicing | Whitestone Prime Capital Pvt. Ltd. |
| Your login and profile, KYC records (CVL KRA, DigiLocker, e-sign), risk profile, support requests and consent records | Both, jointly |
| This website and client portal | Operated by Whitestone Prime Capital Pvt. Ltd. on behalf of both |
This section covers only these two entities.
2. Information we collect
Depending on the services you use, we collect:
- Identity and KYC details: name, date of birth, gender, father's or spouse's name, PAN, address, photograph and signature as held in your KYC record, and details obtained through DigiLocker and Aadhaar-based e-KYC.
- Contact details: e-mail address, mobile number and postal address.
- Bank and mandate details: bank account, IFSC and mandate (auto-debit) details.
- Investment details: nominee details, tax residency (FATCA/CRS), occupation and income range, orders, SIPs, holdings and their values.
- Documents you upload: for example consolidated account statements (CAS), insurance policies and KYC documents.
- Risk profile: your answers to our risk-profile questionnaire and the result.
- Service records: support requests, change requests, communications with us, and your consent and acceptance records.
- Technical data: sign-in records, IP address, device and browser details, and system logs.
3. How we use your information
- to open and maintain your account and verify your identity (KYC);
- to register you with BSE StAR MF and process your mutual fund orders, SIPs, switches, redemptions and mandates;
- to provide research reports, model portfolios and alerts you subscribe to;
- to show your holdings and reports, including from statements you upload;
- to send you service e-mails, sign-in codes and other messages about your account;
- to handle requests and complaints;
- to meet legal and regulatory duties (SEBI, AMFI, anti-money-laundering and tax laws) and keep the records they require;
- to keep the platform secure and working, and to improve it.
We do not use your data for any purpose not listed here without asking you first.
4. Who receives your data
We do not sell, rent or trade your personal data. We share it only with:
(a) Service providers who process it for us under contract, only for the purposes above:
| Provider | What it receives | Why | Where |
|---|---|---|---|
| Supabase | All account data, documents and sign-in records | Database, sign-in and file storage | India (Mumbai); US company |
| Vercel | Data passing through the website and portal; technical logs | Website and portal hosting | Processing in India (Mumbai); global delivery network; US company |
| DigitalOcean | KYC, client-registration, order and mandate data on its way to BSE and the KRA; system logs; encrypted backups | Our exchange-connection server | India (Bengaluru); US company |
| Digio | DigiLocker and Aadhaar-based e-KYC, PAN check, e-signature of agreements | Identity verification and e-sign | India |
| Anthropic (Claude API) | Text of CAS statements you upload (including PAN, name, e-mail and holdings) and insurance documents you upload (which may include health and nominee details) | Reading these documents to record your holdings and policies | United States |
| Resend | E-mail address and message content | Sending e-mails, including sign-in codes | May be outside India |
| MSG91 | Mobile number and one-time codes | SMS verification | India |
| Meta (WhatsApp) | Mobile number and message content | WhatsApp messages, where you use WhatsApp with us | May be outside India |
| Google, Microsoft | See section 8 (public pages only) | Website analytics | United States |
(b) Market bodies and product providers, as needed to carry out your instructions: BSE (BSE StAR MF); the KYC registration agency (CVL KRA); mutual fund houses and their registrars (such as CAMS and KFin Technologies); portfolio managers for PMS you choose; insurers for insurance you choose.
(c) Regulators and authorities — such as SEBI, AMFI, the RA administration body, FIU-IND, tax authorities and courts — when the law requires.
Where a provider processes data outside India, we transfer it only to countries the Government of India has not restricted under the DPDP Act, 2023.
6. Research and distribution are kept separate
Data shared between the entities is not used by one entity to offer or sell you the other entity's services. Sharing does not widen who inside Whitestone can see your data: research staff cannot see your mutual fund transactions, and each entity's access is limited to the staff who need it for that entity's service.
7. Data security
We protect your data with encryption in transit, access controls that limit each staff member to the data their role needs, database-level access rules, encrypted backups, and logging of access and changes. No method of transmission or storage is completely secure. If a personal data breach affects you, we will inform you and the Data Protection Board of India as the law requires.
9. Children
Our services are for persons aged 18 or over. We do not knowingly open an account for a person under 18. An investment for a minor can be made only through the minor's guardian, with the guardian's verifiable consent.
10. Your rights under the DPDP Act, 2023
As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access a summary of the personal data we hold about you and how it is processed
- Request correction or completion of inaccurate or incomplete data
- Request erasure of your personal data, subject to records we must retain by law
- Nominate another individual to exercise your rights in the event of death or incapacity
- Grievance redressal, and escalation if your request is not resolved
- Opt out of marketing communications at any time
Withdrawing consent: You may withdraw the consent you gave for processing your personal data at any time, as easily as it was given. Withdrawal does not affect processing already carried out, and certain data must be retained to meet our legal and SEBI obligations (see Data Retention below), so some services may no longer be available to you after withdrawal. How to withdraw: see Your consent and how to withdraw it below.
To exercise any of these rights, or to withdraw consent, contact our Grievance / Nodal Officer, Aditya Patil, at invest@white-stone.co.in. If you are not satisfied with our response, see our Grievance Redressal page (/grievance), or complain to the Data Protection Board of India.
11. Your consent and how to withdraw it
You can withdraw your consent at any time, in either of two ways:
- in the portal, under Account → Your consents → Request withdrawal;
- by e-mail to the Grievance Officer.
From then on we stop processing and sharing your data on the basis of consent. Records the law requires us to keep (for example KYC, transaction and research records) are kept for the required period and used only for that purpose. Withdrawal does not affect anything done before it. Our team will tell you which services can continue; services that depend on this consent, such as transacting through the portal, may stop. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Consent to process and share personal data (DPDP Act, 2023)
I consent to Whitestone Capital (SEBI-registered Research Analyst, INH000020794) and Whitestone Prime Capital Pvt. Ltd. (Mutual Fund Distributor, ARN-281897; PMS distributor, APRN08220) processing my personal data, and sharing it with each other, as set out in the Privacy Policy.
Data covered: identity and KYC details and documents, contact details, bank and mandate details, transactions and holdings, risk-profile answers, and service records.
Purposes: research and model-portfolio services; mutual fund and PMS distribution and order processing; one shared platform and login; KYC reuse; account servicing and grievances; regulatory compliance and record-keeping; and reports on my account.
I understand that:
- my data is not used by one entity to offer me the other's services, and is shared with service providers and regulators only as the Privacy Policy describes;
- I may access, correct or ask for erasure of my data, nominate a person, and withdraw this consent at any time from Account → Your consents or by e-mail to invest@white-stone.co.in, subject to records the law requires to be kept;
- I may complain to the Data Protection Board of India.
12. Data retention
We keep your personal data while your account is open, and afterwards for the periods that SEBI, AMFI, anti-money-laundering and tax laws require us to keep records. After that we delete it or make it anonymous.
13. Language of this notice
This notice is in English. On request, we will give it to you in any language listed in the Eighth Schedule to the Constitution of India. Write to invest@white-stone.co.in.
14. Changes to this policy
We will post any change on this page with a new version number and date. When we change how we use your data, we will ask for your consent again in the portal.
15. Contact
Privacy requests: invest@white-stone.co.in
Grievance Officer (both entities): Aditya Patil — grievance.invest@white-stone.co.in
Whitestone Capital and Whitestone Prime Capital Pvt. Ltd., Office No. 1201, Ivory Tower, Pune Satara Road, Bibwewadi, Pune – 411037