Grievance Redressal

Grievance Officer for both entities: Aditya Patil

E-mail: grievance.invest@white-stone.co.in · Phone: +91 92260 60600

Office No. 1201, Ivory Tower, Pune Satara Road, Bibwewadi, Pune – 411037

Please give your name, registered e-mail address, the service concerned and a short description. We acknowledge your complaint within 2 working days and aim to resolve it within 21 calendar days.

Research and model portfolios (Whitestone Capital, SEBI RA INH000020794):

• SEBI SCORES 2.0: https://scores.sebi.gov.in — first review by the Research Analyst Administration and Supervisory Body (RAASB), second review by SEBI.
• Online Dispute Resolution (SmartODR): https://smartodr.in
• SEBI, Office of Investor Assistance and Education, SEBI Bhavan, Plot No. C4-A, G Block, Bandra Kurla Complex, Bandra (East), Mumbai – 400 051. Toll-free: 1800 266 7575.
• Our Investor Charter, with monthly complaints data: /investor-charter

Mutual funds and PMS (Whitestone Prime Capital Pvt. Ltd., AMFI ARN-281897; PMS APRN08220):

• For a transaction, unit or statement issue, you may also write to the mutual fund house or its registrar (such as CAMS or KFin Technologies), or to the portfolio manager.
• SEBI SCORES 2.0: https://scores.sebi.gov.in
• Online Dispute Resolution (SmartODR): https://smartodr.in
• AMFI, for conduct of a mutual fund distributor: https://www.amfiindia.com

Insurance:

• The insurer's grievance officer, as named in your policy documents.
• IRDAI Bima Bharosa: https://bimabharosa.irdai.gov.in
• The Insurance Ombudsman for your area.

Your personal data:

• See “Your rights” in our Privacy Policy (/privacy-policy). You may complain to the Data Protection Board of India.