Our Commitment to You

At Whitestone Capital, we prioritize your satisfaction and peace of mind. As part of our robust client grievance redressal and dispute settlement mechanism, we are dedicated to resolving all disputes between clients and Research Analysts through prompt, amicable negotiations.

We believe in transparency, accountability, and swift resolution. If you have any grievances or complaints regarding our services, we encourage you to reach out to our Compliance Officer, who will ensure your concerns are addressed efficiently and professionally.

Compliance Officer Details

Compliance Officer Email Contact Website SEBI Reg No BSE Enlistment
Aditya Patil — — — INH000020794 —

SEBI SCORES

SEBI Complaints Redressal System (SCORES) is an online platform designed to streamline the complaint process for investors.

Through SCORES, you can easily lodge, retrieve, and track your complaints in real-time. If you are not satisfied with the resolution provided by a Research Analyst, you have the option to escalate your concern through this secure and efficient platform.

Our commitment is to resolve all complaints on a best-effort basis within 21 calendar days of receipt.

Visit SCORES Website

Online Dispute Resolution

If you remain unsatisfied with the resolution provided by a Market Participant, you can escalate your complaint to the SMARTODR platform.

SMARTODR offers online conciliation and arbitration services, providing an efficient and impartial mechanism for resolving disputes. This platform ensures that your concerns are addressed through a fair and transparent process.

We support the use of ODR services and are committed to cooperating fully to achieve a satisfactory resolution for all parties involved.

Visit ODR Website

Our Resolution Process

1

Submit Your Complaint

Contact our Compliance Officer or file your complaint through SEBI SCORES platform.

2

Acknowledgment

Your complaint will be acknowledged within 48 hours of receipt.

3

Investigation

Our team will thoroughly investigate the matter and communicate with all relevant parties.

4

Resolution

We aim to resolve your complaint within 21 calendar days and provide a satisfactory outcome.

Visit Our Office

For in-person assistance or to submit documents related to your grievance, you are welcome to visit our registered office during business hours.

Registered Office Address
Office No. 101, Gurukrupa Towers,
Sahakar Nagar, Pune - 411009,
Maharashtra, India